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Privacy Policy

Last Updated: August 2025

This Privacy Policy applies to all visitors, users, and customers of the website www.tunay.digital, and it complies with the General Data Protection Regulation (GDPR) of the European Union and national privacy laws.
By using our website and services, you agree to the terms of this Privacy Policy.

1. Data Controller

The controller of your personal data is:

TUNAYS LLC
ENES FATIH TUNAY SOLE MBR

Business Address:
7901 4TH ST N STE 300 ST PETERSBURG FL 33702

Email: iletisim@tunay.co

2. Personal Data We Collect

We collect the following types of personal data when you visit our website or make a purchase:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Payment Information: Credit card data, payment gateway details (e.g., Stripe), or other payment methods.
  • Order Information: Order details, including selected products/services and purchase history.
  • User-Generated Content: Photos, videos, texts, or comments submitted by users for personalized products or services.
  • Other Information: IP addresses, browser types, device information, and usage statistics.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

  • Order Fulfillment: To process and complete your purchase and deliver the products or services.
  • Customer Support: To respond to inquiries, complaints, and provide assistance.
  • Marketing Communications: With your consent, to send promotional materials, newsletters, or product updates.
  • Legal and Compliance Obligations: To comply with legal requirements, resolve disputes, and enforce contracts.

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Contractual Necessity: To execute orders, process payments, and deliver goods or services.
  • Consent: To send marketing communications, promotions, or updates.
  • Legitimate Interests: To improve user experience, ensure website security, and enhance our services.
  • Legal Obligation: To comply with tax and accounting regulations, resolve legal disputes, and fulfill mandatory laws.

5. How We Store and Protect Your Data

We implement technical and organizational measures to safeguard your personal data, including:

  • Encryption: Personal data is encrypted during transmission (SSL/TLS).
  • Access Control: Only authorized personnel have access to your personal data.
  • Data Retention: Personal data is stored only as long as necessary for the purposes described in this policy.

For digital products, photos, videos, and other uploaded content are retained for a maximum of 30 days after delivery, after which they are automatically deleted.

6. Data Sharing with Third Parties

We do not sell, rent, or trade your personal data with third parties. However, we may share your data with third parties in the following cases:

  • Payment Processors: Stripe, PayPal, or other payment service providers to process transactions.
  • Shipping Providers: To fulfill orders, such as delivery services (e.g., KolayGelsin).
  • Legal Compliance: In case of legal obligations, fraud prevention, or legitimate requests.

All third-party service providers we work with are required to ensure adequate protection of your personal data.

7. Your Data Protection Rights

As an EU resident, you have the following rights under the GDPR:

  • Right of Access: You may request access to the personal data we process about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You may request restriction of how we process your data.
  • Right to Data Portability: You may request a copy of your data in a structured, commonly used format.
  • Right to Object: You may object to data processing for direct marketing or specific purposes.

To exercise your rights, please contact us at:
📧 Email: iletisim@tunay.co

8. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance user experience and analyze usage patterns.
For more information, please refer to our Cookie Policy.

9. Data Transfers Outside the EU

In some cases, your personal data may be transferred outside the European Economic Area (EEA) to third parties such as payment processors or shipping providers.
We ensure that adequate safeguards are in place to protect your personal data, including the use of Standard Contractual Clauses or other legal mechanisms.

10. Data Retention Period

Your personal data will be retained for as long as necessary for the purposes described in this Privacy Policy. For example:

  • Order information is retained for at least 5 years for tax and accounting purposes.
  • Customer communications may be retained for up to 2 years to facilitate customer support.

Once the data is no longer required, it will be deleted or anonymized.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated Date” will reflect the changes made.
We encourage you to review this policy periodically to stay informed about how we protect your data.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:

📧 Email: iletisim@tunay.co

Would you like me to rewrite it in a more native legal English tone (for use on an English version of your website)? It would sound more like a real “Privacy Policy” drafted by a native legal writer.